This Privacy Policy explains how Noodle Insurance processes personal data in connection with its website and insurance selection services for retirees.
This section introduces how personal information, user rights, and support pathways are addressed in the document below.
We may collect identification details, contact information, age or retirement-related information, insurance preferences, communication content, and technical data such as device, browser, and usage information. Where needed to support insurance selection services, we may also process information you choose to provide about your circumstances and preferences.
We collect data directly from you when you complete forms, request information, or communicate with us. We also receive data through your use of the website, including device and interaction data, and from service providers that support site operation, analytics, security, or communications.
The site may use essential cookies for security and core functions, preference cookies to remember settings, and analytics cookies to understand how the site is used. Cookies may be session-based or persistent, depending on their purpose and lifespan.
You can block or delete cookies through your browser settings. If the site provides a cookie preference tool, you may use it to adjust non-essential cookies. Some cookies are necessary for basic site functions and may not be disabled without affecting performance.
We use personal data to operate the website, respond to inquiries, assess service requests, support insurance selection activities, maintain security, prevent misuse, analyse site performance, comply with legal obligations, and manage our records and communications. Where permitted, we may also use data to improve the relevance and quality of our services.
We may share personal data with vendors and service providers that support hosting, analytics, security, communications, customer support, and related operational services. Where we refer a user to an insurance-related partner or intermediary, we may share the information needed to handle the inquiry or continue the requested service, subject to applicable law and contractual safeguards.
We may disclose personal data when necessary to comply with legal obligations, lawful requests, court orders, or regulatory requirements. We may also share information to establish, exercise, or defend legal claims, or to protect the rights, property, or safety of Noodle Insurance, our users, or others.
Depending on your location and the applicable law, you may have rights relating to your personal data, including access, correction, deletion, restriction, objection, and portability. Some requests may be limited where we must retain information for legal, security, or evidentiary reasons.
To exercise a privacy right, provide enough information for us to identify you and understand your request. We may ask for additional details to verify identity or to confirm the scope of the request. If a request is refused in whole or in part, we will explain the reason where required by law.
We keep personal data only for as long as needed for the purposes described in this policy, including service delivery, recordkeeping, dispute handling, and legal compliance. When data is no longer required, we delete it or anonymise it, unless a longer period is required by law or justified by a legitimate business need.
We may update this policy to reflect changes in our practices, legal requirements, or service features. The revised version will apply from the stated effective date, and we may provide additional notice where a change is material.
For GDPR purposes, we act as a controller for personal data processed through the website unless a different role is stated for a specific activity. Processing is based on a lawful ground such as consent, contract-related steps, legitimate interests, or compliance with legal obligations, depending on the context.
Where GDPR applies, you may have rights to access, rectify, erase, restrict, or object to processing, and to data portability in appropriate cases. If processing is based on consent, you may withdraw consent at any time without affecting prior processing. You may also lodge a complaint with a competent supervisory authority.
